Biomed Family
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Cookies Policy

Last updated: November 2, 2026

This Cookies Policy explains how Biomed Family (“we,” “us,” or “our”) uses cookies and similar technologies when you use the Biomed Family mobile application and the My Prize Point website at myprizepoint.com (together, the “Service”). It works together with our Privacy Policy.

1. What Cookies and Similar Technologies Are

Cookies are small text files placed on your device when you visit a website. They help a site remember your actions and preferences over time. Similar technologies — such as local storage, session storage, and similar browser identifiers — serve the same purpose and are covered by this policy.

2. How We Use Cookies

We use cookies and similar technologies to keep you signed in, to keep your account secure, and to understand how the Service is used so we can make it better and faster. We do not use cookies for advertising, and we do not sell information collected through cookies.

3. Types of Cookies We Use

  • Strictly necessary — required for the Service to work. These keep you signed in, remember which pharmacy team you belong to, protect your account against fraud, and remember your display preferences (such as light or dark mode). Without them, you would be signed out after every page.
  • Analytics and performance — help us understand which pages and features are used, how long pages take to load, and where the Service breaks or slows down. This information is used only to operate and improve the Service.
  • Sign-in assistance — used when you sign in with Google or Apple to complete the sign-in safely. These are set by the sign-in provider during the process.

We do not use advertising, marketing, or cross-site tracking cookies.

4. Third-Party Services

Some cookies are set by trusted providers we rely on to run the Service:

  • PostHog — product analytics used to measure usage, page speed, and errors. PostHog’s cookies help us count visits and understand how the Service is used. You can opt out of PostHog tracking at any time at us.i.posthog.com/opt-out.
  • Google and Apple — used only when you choose to sign in with them. Their cookies are used to verify your identity during sign-in.
  • Cloud hosting and database providers — used to host the application, database, and email delivery.

These providers process information only as needed to deliver the Service and are bound by their own privacy and security commitments.

5. How Long Cookies Last

Some cookies last only while your browser session is open and are deleted when you close your browser. Others remain on your device for longer so you stay signed in between visits. Sign-in credentials are kept on your device until you sign out or your session expires.

6. Managing Cookies

Most browsers let you refuse or delete cookies through their settings. You can usually find these options under “Privacy” or “Security” in your browser menu. Blocking cookies does not prevent you from creating an account, but it can stop parts of the Service from working — for example, you may be signed out frequently or be unable to redeem prizes.

You can also clear cookies for our site at any time from your browser settings, and opt out of PostHog analytics using the link above.

7. Do Not Track

Some browsers offer a “Do Not Track” setting. Because there is no common standard for how websites should respond to these signals, the Service does not change its behavior when it receives one. The controls described in this policy are the way to manage tracking on the Service.

8. Changes to This Policy

We may update this Cookies Policy from time to time. When we make material changes, we will update the “Last updated” date above and, when appropriate, notify you inside the app or by email. Your continued use of the Service after a change means you accept the updated policy.

9. Contact Us

If you have questions about this Cookies Policy, please contact us:

For support questions, visit our Support page.